Our Guarantee & Warranty - Servo Garage Doors Oviedo

The Servo Garage Doors Oviedo Guarantee

We’ve stood behind every garage door we’ve touched in Oviedo since 2015, and that’s 18,000 doors and counting. Our guarantee isn’t a marketing line; it’s the operating rule our founder, Marcus Deller, wrote into The Haven Standard before the first truck rolled. Here’s what it means for you: every repair, installation, opener job, and emergency call closes the same way. You get a flat, written price before work starts, a documented photo record of what we found and what we did, and a 365-Day Done Right Promise. If it’s not right, we make it right. No handshake deals, no fine print surprises.

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What’s Covered

Our guarantee covers the work we do, the parts we install, and the way we leave your Oviedo home. It’s written into The Haven Standard so there’s no ambiguity about what “done right” means.

• Workmanship on every repair we perform. Torsion springs, cables, rollers, hinges, panels, tracks, and openers are installed to manufacturer spec, and the work is backed by our 365-Day Done Right Promise.
• Written price before any work starts. Clause 1 of The Haven Standard means no “call for a quote” runaround, no surprise line items, no mid-job upcharges. The price you approve is the price you pay.
• Documented photo record on every visit. You’ll see the failed part before anyone quotes a replacement. That’s Clause 4, and it’s been the rule since day one.
• Cleanup as part of the job. Old parts, broken springs, packaging, and debris leave with us. Your garage floor looks the way it did before we arrived.
• On-time arrival with live communication. When you call, a real person answers. You get a named technician and an on-the-way text, not a four-hour window.
• All major brands serviced and covered. LiftMaster, Chamberlain, Genie, Clopay, Amarr, Wayne Dalton, Craftsman, and Raynor. We stock parts for all eight.

Our Satisfaction Promise

If something isn’t right with a repair we made in Oviedo, we come back and fix it. That’s the entire promise: 365 days, no forms, no case number, no “prove it.” You call, you tell us what’s wrong, and we send a technician. If we installed the wrong part, adjusted the travel limits incorrectly, or missed something on the first visit, that return trip is on us. If the issue turns out to be unrelated wear or a new problem, we’ll tell you what we found and quote it the same way we quote everything: flat, written, and before any work begins. You’ll never be pressured into a repair you don’t need. Marcus Deller built this business on the idea that a documented, honest repair record is worth more than a dozen five-star reviews. We’d rather show you the failed torsion spring in a photo than tell you to trust us.

We also offer a Free Second Opinion on any written estimate from another company. Bring us the paperwork. We’ll review the scope, check the parts they quoted, and tell you whether it’s fair, overpriced, or missing something. No coupon, no obligation, no pressure. If our price comes in lower, you’ll see it in writing before you decide.

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Licensed & Insured Backing

A guarantee is only as good as the company behind it. Servo Garage Doors Oviedo is independently owned and operated under The Haven Standard, holding its own state license and insurance. That means the paperwork you sign, the warranty you receive, and the workmanship you depend on are all backed by a legal entity you can hold accountable, not a franchise brand that points you back to a call center. Our technicians are background-checked and uniformed, and their credentials are verifiable on request. When someone works on your torsion springs, that’s not a handshake job. Torsion springs are under enough tension to cause serious injury if mishandled. We carry the training and the insurance because the alternative isn’t acceptable, and we want you to know that before you ever pick up the phone.

Frequently Asked Questions